Welcome to CRT...CRT has been helping private and public sector organisations improve customer service for more than 10 years. If you’re looking to gain an in-depth understanding of the needs of your employees, customers or stakeholders, we are the people to talk to. Through our award winning ViewPoint and Valid8™ technologies, we offer the widest range of feedback, survey and engagement solutions that support sustainable customer experience strategies, improve customer service and heighten customer and staff engagement. Information generated from focussed and proactive engagement has the power to improve revenues, increase service levels, raise morale internally, deliver a more attuned range of services – and enhance an organisation’s overall corporate reputation. To learn more about how we can enable you to engage with your customers, staff or service users, please contact us today to arrange a free consultation. WINNER - 2011 IBM RSS Most Innovative Use of Technology Award  Visit our Patient Experience Feedback Website |
Recent Case StudiesBelhaven PubsBy using CRT's Customer Satisfaction Survey Software, Belhaven has successfully introduced a culture focussed on the delivery of customer service excellence...Pub and Restaurant Sector Feedback>> University of LeedsUniversity of Leeds achieve a significant customer satisfaction survey response rate using ViewPoint software, helping to further develop its appeal to visitors...Higher Education Sector Feedback>> Latest NewsDynamic duo all set to tackle Point Percee - one of Europe's most difficult mountains06/09/2011Read More>> |
