  CRT Cares |
Customer Care from CRT - An Exceptional Point of View
We aim to make things easy for you, every step of the way. Unlike many companies, CRT’s interest in you doesn’t end once we have your order. Our commitment to our customers together with our cutting edge products have made us the leading provider of automated feedback solutions in the UK.
We have dedicated customer service professionals and a wealth of survey expertise to share, so even if you’re the only person in your organisation managing feedback, you’ll have the strength of an entire team behind you.
The Choice is Yours
We can give you training so you’re up and running quickly. Some customers prefer more support and demand full implementation. We also offer managed services, so you don’t even need to have training if you don’t want to!
Never Standing Still
Our customers frequently tell us how great ViewPoint is, but we’re never complacent. We employ software specialists whose sole purpose is to enhance ViewPoint with the exciting new features you’ve told us you want. We’ll give you free software upgrades and supporting materials too.
Message from our Chief Executive
"We don’t just say it, we do it. It’s about you and how we make you feel, so because of this I invest in people who understand the importance of customer care - and this isn’t confined to our Customer Service Team. I expect your experience with CRT to be great, so thanks for being a partner with CRT and don’t hesitate to let us know how we’re doing!"
Simon Rowland | CEO 2011
Customer Quotes
“I've been very impressed with the customer support team! I raised a query last night outside of normal working hours and was very pleased to get a phone call this morning. The support provided over the phone was excellent and the problem has been resolved extremely quickly. Thank you very much for your help!”
“We have always found the support available from CRT to be friendly and efficient."
“Special thanks to our partners CRT, who worked with us on supporting the implementation process and capture of patient data.”
