Customer Satisfaction Measurement

CRT provides a range of innovative customer satisfaction measurement devices to gather meaningful customer feedback for a whole host of sectors including; major retailers, NHS trusts and PCTs, local authorities, visitor attractions and SME's. Based around the ViewPoint Research Control Suite, our customer satisfaction measurement and survey products are wide-ranging, enabling our clients to capture feedback at the 'point of experience'.

The 'jewel in our crown' is the ViewPoint TouchScreen, with various mobile and fixed kiosk options. This is supported by the PDA, Tablet PC, Online Survey, Mobile SMS, Instant Voice Recognition (IVR) and Chip and Pin services. Our customer satisfaction survey software, can be purchased as a complete solution or, as ViewPoint has been developed for 3rd party hardware installation, can be used in a standalone capacity. Either way, customers have the opportunity to use the latest technology and gain reliable, valuable and hassle free insight into their customer base.

Please use the navigation bar on the right hand side to view in more detail our range of customer survey products.

Contact us for more information on Customer Feedback Solutions

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• CUSTOMER SURVEY PRODUCTS
• Touch Screen Customer Survey
• Tablet PC Customer Survey
• PDA Customer Survey
• Online Customer Survey
• Mobile SMS Customer Survey
• Chip and Pin Customer Survey
• IVR Customer Survey
• Customer Survey Accessories
• CRT Services
• IBM AnyPlace Kiosk (APK)
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