Online Customer Survey
ViewPoint Online Customer Survey allows customers and service users to give their feedback at the click of a mouse from any web browser. Online Customer Survey is available as a standalone solution, or in conjunction with our suite of customer satisfaction measurement products and services.
Online surveys can be embedded on customer's websites or emailed direct to service users or customers, where easy, fast and effective feedback can be collected as part of your integrated research strategy.
And that's not all...for existing clients, as part of your ViewPoint RCS license, surveys already designed for ViewPoint Touch Screens, PDAs or Tablet PCs can be converted to Online Surveys and published online in minutes.
Multi-channel feedback is now a reality with CRT. Through multiple methods your customers can communicate with you - ensuring a representative sample of responses is achieved - in order to provide business transforming information in real time. Also view our Mobile Phone SMS Survey Products
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ViewPoint Online Survey is:
• Hassle free and cost effective
• ViewPoint Research Control Suite managed
• Able to hold up to ten questions per screen
• Easily converted from a ViewPoint Touch Screen, Tablet or PDA survey (auto convert & preview)
• Designed to supplement and be integrated with our existing customer survey products and services
Benefits include:
• Multi channel feedback fulfils the 'Varney' recommendations
• Easy data analysis through one central system - the ViewPoint RCS research hub
• Custom user interface supports your brand 'look and feel'
• Enhances your 'open ended' data capture
• Supports 'green initiatives' alongside our other paper free technology for research
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Contact us for more information on Online Customer Survey Solutions |
