Touch Screen Customer Survey

Touch Screen Kiosk Customer Surveys

CRT's ViewPoint Touch Screen Kiosk forms part of our unique customer survey product suite, providing a quick and easy approach to collecting customer feedback at the 'point-of-experience'.

Our award winning touch screen solution remains the focus of our range of customer satisfaction survey software products. ViewPoint Touch Screen Kiosk Surveys allow browsers or service users the opportunity to give feedback, without incurring the cost of interviewers or the hassle and waste of paper. Customers can create surveys that look great and produce accurate data time after time.

• Simplicity – ensures a representative sample of all ages
• Multi-Language features – ensures a representative sample of all user groups
• Large fonts and design – ensures a representative sample of all abilities
• Additionally it is: Flexible, transportable, self contained, secure and robust

“CRT’s ViewPoint Touch Screen Kiosk Surveys and technology is a useful tool in collecting the views of the public…it is easy to use and we have always found the support from CRT to be friendly and efficient."
Stuart Fraser – Service Improvement Leicestershire Constabulary

Customer Survey Product benefits:
Improvements in customer service and a reduction in research costs are achievable with the right customer survey product from CRT. Various options exist for stands, wall mounts and kiosks, on our recommended hardware - the IBM 'AnyPlace Kiosk'.

• Reduce research costs
• Reduce demands on staff
• Save time
• Improve research quality
• Ensure research data integrity
• Respond faster
• Open new channels of communication
• Access difficult to reach groups

Touchscreen customer survey features

• Simple to use – plug and play
• Multi language option
• Customisable graphics
• Multiple connectivity options
• Multiple hardware options
• Floor, desk or wall mounted
• Portable folding stand & carry case option

Our touch screen customer survey software can sit on a range of survey products providing they have the Microsoft Windows platform. As IBM partners our recommended hardware is the

IBM Any Place Kiosk

. You may also be interested in the ViewPoint Mobile Survey Tablet PC devices

SURVEYdesign	SURVEYcontrol	SURVEYanalysis	ViewPoint PDA

Touchscreen Customer Survey Device Product Information

Survey FAQs