Local Authority and Council Feedback

A customer of Wear Valley Council giving her feedback


Local Authority Feedback

CRT has been working with councils across the UK for over 10 years. We use technology to help you engage with your service users in low cost ways, so that you can make the most of your publicly funded budgets.

We support partner initiatives, including police, emergency services and private organisations, where shared resources for surveys and data capture makes excellent sense.

Our customers include over 100 local authorities. Many departments within local government use CRT ViewPoint to collect feedback on their service provision, gathering reliable and consistent research data. And key to our success is the way we can deliver the feedback to you in simple to understand and use reports.

Some of the services where we support your work:

One Stop Shops
Libraries
Leisure Centres
Catering outlets
Museums
Art Galleries
Parks
Public Consultations
Fairs and other public events
Schools

Fundamentally we help you engage with the service users, so that you can understand their needs and requirements which will help to shape services.

"A simple effective way of getting the results we need and highly cost effective"
Corporate Customer Care Officer, Wear Valley


Wear Valley District Council


To view this case study, please click the link below.



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