Pharmacy Feedback Questionnaire
Making Patient Surveys Easy
CRT™ are the National Pharmacy Association's approved supplier of the Community Patient Pharmacy Questionnaire (CPPQ). We provide our customers with the latest touch screen research solution right across the UK. With Pharmacies having to report survey findings to PCTs and generating between 50 – 150 patient surveys, CRT’s ViewPoint kiosk feedback system is an easy way to 'take the pain out' of the new regulations and ensure continued excellence for NPA's customers.
"The ViewPoint Touchscreen generated 147 responses, far greater than any paper survey had done in similar conditions, with no hassle!?"
Calverton Pharmacy
No more handing out paper surveys - the touch screen system is a simple way to collect pharmacy feedback with minimal effort.
• Generates high response rates
• Flexible, mobile and easy to use
• Used by all ages
• Multiple language facility
• Multiple 'fail safes' to exclude false responses
• Robust design
• CRT™ will handle collection and delivery of the unit
• Full service support
• Reports delivered within 5 days
"We didn't really have anything to do, which was great because our staff have many demands on them. CRT came and delivered the touch screen and then collected it two weeks later. I was pleasantly surprised a few days later to receive the survey report, which 147 of our customers had completed. It was simple to read and easy to understand. The whole process was hassle free."
Customers & Case Studies...
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Calverton Pharmacy
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Download case study |

