Customer Survey Software & Customer Feedback Analysis

The ViewPoint Research Control Suite (RCS), was uniquely developed to enable our customers to create their own customer surveys, deploy them to a range of remote devices and then to easily upload the feedback data from the completed surveys. With this information, our customers can run a whole range of easy-to-create reports with our survey design software.


Furthermore, for our customers who prefer to be supported in full, our Managed Services provide complete peace of mind. Let CRT take care of all your feedback and research requirements, from survey design to data analysis and reporting.

Survey Analysis

ViewPoint RCS is an online customer survey analysis application, accessed securely via your browser. We have a range of devices which operate 'off-line' in order to provide our customers with easy to use research technology - whatever the situation. For example, our Touch Screen Kiosks operate as plug-and-play devices, requiring only a mains connection to operate. Additionally, the device software is 'locked down' to prevent hacking or other security issues.

SURVEYdesign

SURVEYcontrol

SURVEYanalysis

Survey DesignSurvey ControlSurvey Analysis


The ViewPoint Research Control Suite (RCS), is a secure online application, where:

• Surveys are created (following a simple to use wizard)
• Surveys are deployed to a range of touch devices or online
• Data captured is then uploaded and filtered
• ...and then reports can be created immediately, on demand.

And uniquely, ViewPoint RCS ensures that your customer feedback is legitimate. Our Valid8™ system 'filters and quarantines' false customer survey responses - such as children playing around - so that the data sample is high quality genuine feedback that can be trusted.

ViewPoint RCS | Survey Software

ViewPoint Touchscreen


ViewPoint Touch ScreenViewPoint Touch Screen is an unattended device with a wide range of features including: 3G-GPRS data upload option, open-ended text capture, images and graphics on screen, multiple choice and all that apply questions, etc. Ideal for surveys when you need to capture customers' details. Currently used by companies such as Halfords, Specsavers, police force and over 100 councils.
More information on touch screen surveys

ViewPoint Tablet


ViewPoint TabletOur range of ViewPoint Tablet PCs' is ideal for face-to-face interviews and Mobile Surveys in locations where mains power is unavailable.
More information on tablets surveys

To see our full range of data capture methods, please click here




Contact us for more information on Customer Survey Software