Will the novelty of using the touchscreen devices eventually wear off, and lower response rates?
No. Customers or service users become increasingly aware of, and will give feedback through, the ViewPoint touch screens. It becomes a learnt behaviour, especially where results or remedial actions are fed back to customers.
The online ViewPoint Research Control Suite enables users to easily and quickly modify, replace and 'freshen up' surveys, using graphics, colours, brands and movement to engage and re-engage customers, browsers and service users.
Our mobile touch screen options also add total flexibility to the use of touch screens for feedback in a range of situations.
ViewPoint Touch Screen
The online ViewPoint Research Control Suite enables users to easily and quickly modify, replace and 'freshen up' surveys, using graphics, colours, brands and movement to engage and re-engage customers, browsers and service users.
Our mobile touch screen options also add total flexibility to the use of touch screens for feedback in a range of situations.
ViewPoint Touch Screen
