Do people need incentivising or encouraging to complete?
No. The fact that our ViewPoint Touchscreens are accessible 'at the point of experience' means that we consistently capture high volumes of complete surveys. Research shows that people are more likely to give feedback by touch screen than by any other means.
In fact, over the past 12 months, in excess of one million people have given feedback via our customer feedback devices.
We have proven experience with a range of large blue chip companies, research agencies and local authorities - that these high response rates provide accurate customer satisfaction data to help in the improvement of customer service.
The location of the touch screen kiosks is important and we will provide input and advice on the best positions or 'sightings' in order to secure balanced high volume feedback.
View Case Studies
In fact, over the past 12 months, in excess of one million people have given feedback via our customer feedback devices.
We have proven experience with a range of large blue chip companies, research agencies and local authorities - that these high response rates provide accurate customer satisfaction data to help in the improvement of customer service.
The location of the touch screen kiosks is important and we will provide input and advice on the best positions or 'sightings' in order to secure balanced high volume feedback.
View Case Studies
